GKW Wrought Iron
Custom CRM and job management system that transformed operations, saving hours of admin time and giving complete business visibility.
The Challenge
GKW designs and installs complex automated gates. As the business scaled, their legacy systems became a bottleneck. They were relying on memory, paper notes, and a partially broken off-the-shelf CRM that couldn't handle their specific workflow.
The Breaking Point
"We didn't know who was doing what, or when. Admin was eating up our weekends."
Data Chaos
Data was scattered across fragmented systems. Finding a client's history took minutes, not seconds.
Manual Overload
Admin staff spent hours manually cross-referencing paper diaries with digital records.
No Visibility
There was no clear visibility over who was doing what, or when projects would be completed.
Workflow Bottlenecks
Job tracking relied heavily on people's memory, creating delays and confusion.
From Fragmented Data to a Unified Digital Ecosystem.
We moved beyond the limitations of off-the-shelf software to architect a bespoke solution that maps 1:1 with GKW's operational reality.
By leveraging React for a lightning-fast frontend and a robust cloud architecture, we engineered a platform that serves as the single source of truth for the entire company.
Smart Workflows
Digitized the entire job lifecycle, reducing human error to near zero.
Mobile Field Companion
Engineers capture photos and client signatures instantly via tablet.
Legacy Data Rescue
Successfully sanitized and migrated years of fragmented historical data.
Technologies Used
Real Business Results
By replacing manual processes with intelligent automation, we delivered measurable improvements across the entire organization.
Hours of Admin Saved
Automated workflows save countless hours of manual data entry every single week.
Complete Visibility
Real-time operational visibility across all active projects, from quote to installation.
Single Source of Truth
Jobs, clients, and paperwork are now unified in one accessible, secure cloud location.
More Time On-Site
Engineers spend more time working on-site and significantly less time on paperwork.
Designed for Efficiency
A look inside the custom dashboard we built.
The interface was designed with GKW's daily workflows in mind. The scheduler view gives instant visibility over engineer availability and job assignments, while the client profile centralizes all project history, communications, and documentation in one place. Every interaction was optimized to reduce clicks and cognitive load.
This system didn't just streamline admin. It fundamentally changed how the business operates.
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