A strategic website rebuild and social media overhaul that shifted focus from simple walk-ins to high-value event bookings.
When Café No.35 approached us, their digital presence was a placeholder. Built in-house on Wix, it failed to communicate the wider experience or promote key revenue drivers like private hire, leaving potential income on the table. It wasn't clear what the café actually offered beyond basic coffee, high-value opportunities like private hire and events were buried and underplayed, and social media posting was sporadic and generic.
We focused on clarity first. Instead of trying to do more, we made it obvious what Café No.35 is, who it's for, and why someone should book. We aligned the website and social media around specific business outcomes: increasing turnover and profit margins through high-value bookings. A brand-new site was designed around the café's real strengths, moving away from generic templates. Menus and private hire packages were put front and centre, and social media shifted from generic posting to outcome-driven content that promotes experiences.
Café No.35 moved from relying purely on low-ticket walk-ins to generating high-ticket private event bookings. Users now instantly understand the offering, reducing bounce rates and increasing booking intent. Social channels now actively support the business goals with consistent, purposeful messaging. The website is no longer a placeholder but a tool that maximizes the use of their space.
Working with them has been an absolute pleasure and game changer for my business and i can't recommend their services highly enough.
Anna Carpenter · Owner · Café No.35
A scoped proposal within a week of first conversation.
