Custom CRM and job management system that transformed operations, saving hours of admin time and giving complete business visibility.
GKW designs and installs complex automated gates. As the business scaled, their legacy systems became a bottleneck. They were relying on memory, paper notes, and a partially broken off-the-shelf CRM that couldn't handle their specific workflow. Data was scattered across fragmented systems, finding a client's history took minutes not seconds, and admin staff spent hours manually cross-referencing paper diaries with digital records.
We moved beyond the limitations of off-the-shelf software to architect a bespoke solution that maps 1:1 with GKW's operational reality. By leveraging React for a lightning-fast frontend and a robust cloud architecture, we engineered a platform that serves as the single source of truth for the entire company. We digitized the entire job lifecycle, added a mobile field companion so engineers capture photos and client signatures instantly via tablet, and successfully sanitized and migrated years of fragmented historical data.
Automated workflows save countless hours of manual data entry every single week. Real-time operational visibility across all active projects, from quote to installation. Jobs, clients, and paperwork are now unified in one accessible, secure cloud location. Engineers spend more time working on-site and significantly less time on paperwork.
This system didn't just streamline admin. It fundamentally changed how the business operates.
Owner · GKW Wrought Iron
A scoped proposal within a week of first conversation.
